Unified Meeting 5 is a meeting and collaboration application that puts you in control of all aspects of your meeting including scheduling, participant management and security.
Unified Meeting 5's integration with your favourite mail client allows you to easily keep track of your meetings and conveniently store conference details for easy auto population in your invitations.
Unified Meeting 5 is a meeting and collaboration application that puts you in control of all aspects of your meeting including scheduling, participant management and security. You have access to a simple, browser-only version, which gives you call management and security features, or an installed desktop version which gives you access to scheduling, Voice over IP, application sharing, recordings and active directory integration. Whether you are collaborating online or simply using audio to meet, Unified Meeting 5 improves your meeting experience with intuitive and powerful productivity enhancements that are available to you with a click of your mouse.
By default, Unified Meeting 5 supports meetings with up to 150 connections including moderator, presenters and participants. Please contact your sales representative if more participants are required for your meeting.
Microsoft® Windows XP SP3 / Vista / 7 / 8 and Mac OS X 10.6 (Leopard) or higher.
Unified Meeting 5 is available from https://www.westuc.com/en-us/support/intercall-unified-meeting-5-support. Additionally, when starting or joining a call in your browser, the option will appear to download Unified Meeting 5 to your computer. This enables you to start, join and schedule meetings directly from the program on your desktop.
No. You do not need an account to download and join meetings using Unified Meeting 5. However, to schedule, start and host meetings through Unified Meeting 5, an account is required.
Unified Meeting 5 is currently available in English, Simplified Chinese, Traditional Chinese, Dutch, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, and Swedish. Support for additional languages will be available in future releases.
Unified Meeting 5 supports Reservationless-Plus accounts with a Conference Code and Leader PIN or Reservationless-Plus accounts with dual passcodes (Leader Conference Code and Participant Conference Code). Certain features are only available on our IICP proprietary infrastructure. Unified Meeting 5 doesn’t support Reservationless-Express and Reservationless-Pro accounts. If you have questions or need assistance, please contact our customer service team.
Your Unified Meeting 5 login and password can be found in the welcome email or packet you received when you signed up for an account. If you need to have your welcome email resent, you can select to have it resent during installation or contact our customer service team.
Unified Meeting 5 is available for Microsoft Internet Explorer® 7 or higher, Google Chrome™ 11 or higher, Mozilla® Firefox® 10 or higher and Safari® 5.1 or higher.
Voice over Internet Protocol (VoIP) is the voice tool used to transport communication via an IP network rather than through a traditional cellular signal.
To use VoIP with Unified Meeting 5, it must be enabled for your account and Unified Meeting 5 installed on your desktop. To request this feature, please contact customer service at the number listed on your welcome email.
Due to regulatory requirements, VoIP is currently unavailable in the following countries: Algeria, Armenia, Azerbaijan, Bahrain, Belarus, China, Egypt, Estonia, Georgia, India, Iran, Iraq, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lithuania, Moldova, North Korea, Oman, Qatar, Saudi Arabia , Syria, Tajikistan, Turkey, Turkmenistan, UAE, Ukraine, Uzbekistan and Yemen.
To meet these different infrastructure requirements, the VoIP client will include a component for tunnelling. This will allow the VoIP client to try different connection methods and choose the best one for each call. It will utilise known ports that should be open in every company’s infrastructure for Internet traffic.
For Windows users: From the Unified Meeting 5 desktop icon toolbar, select Schedule Meeting. The Unified Meeting 5 scheduling plug-in will open in your Outlook mail client. Select the Unified Meeting 5 icon and your meeting information will be aggregated into an email.
For Mac users: Click Create Meeting Invitation from the Unified Meeting 5 application in the Menu bar. Unified Meeting 5 scheduling will open iCal and you will be able to create a new event with the Unified Meeting 5 information aggregated to the event.
After clicking the invite URL sent in your email invitation, you will be automatically connected to the specified meeting. If using Join Meeting from the toolbar, enter the conference code of the meeting you would like to join and select Join as a Participant. Select the right arrow and you’ll be connected to your meeting.
Unified Meeting 5 stores detailed reports from your meetings, with information on the duration of the meeting, number of participants, participant names.
To start a meeting, select Start Meeting from the Meeting Center toolbar icon or in your Conference Manager, confirm your Call Me number, dial-in number or if enabled, Voice over IP and select Start Meeting. You can also start your meeting by clicking the join URL in your meeting invite.
To start your meeting, right click the Meeting Center toolbar icon and select Start Meeting. Choose Call Me, Dial-In or if enabled, Voice over IP and select Start Meeting. Alternatively, within Conference Manager, from the welcome screen, select Start Meeting. Choose Call Me, Dial-In or if enabled, Voice over IP and select Start Meeting.
Recommended Sequence for Live, Instructor-led Unified Meeting 5 Training
1. Managing Your Unified Meeting 5 Account: in-depth details on how to schedule meetings, manage recordings, and access reports
2. Unified Meeting 5 Leader Training: learn how to start your meeting, share with your participants, and use the collaboration tools
Expert trainers lead interactive demos and provide hands-on opportunities to practice. Live, instructor-led courses are designed for those using Unified Meeting 5.