Unified Meeting 5 enhances the way you communicate by making meetings convenient and easy to manage.

Unified Meeting 5 is a meeting and collaboration application that puts you in control of all aspects of your meeting including scheduling, participant management and security.

Key Benefits

  • Click to Launch Video with up to 8 live video streams per meeting and Boardroom connectivity
  • Click to Schedule with Outlook, iCal/Calendar, Google Calendar and IBM Notes integration.
  • Click to Call and Join with Voice over IP, Call Me and Dial-in.
  • Click to Share your presentations, files or applications on demand.
  • Click to View & Collaborate with breakout rooms, polls, annotations and in meeting chat.
  • Click to Control and ensure a secure, synchronized and seamless meeting experience

Calendar & Mail Integration

Unified Meeting 5's integration with your favorite mail and calendar client means one click adds all your meeting information to your invites. If your schedule changes, connection information is carried over and no new connection details are required.

Quick Invites

Forgot someone? With one click you can dial out to a missing participant or send them an instant invite.

Scheduling for Others

Manage the scheduling of meetings for your colleagues and bosses by saving their account information.

Custom Meeting URL

Personalise your meeting experience by adding a unique identifier to your connection URL that you and your meeting attendees can easily remember.

Voice Over IP

Connect to your meetings with our hybrid audio Voice over IP platform for cost savings, flexibility and guaranteed international access.

Call Me

We'll call you, wherever you want, so you can avoid the hassle of having to remember Dial-In numbers and easily join your meeting.


Call your dedicated toll or toll-free number with access to a full array of call features.

Browser Meetings

Start and join meetings in your favorite browser for constant accessibility or when unable to download Unified Meeting 5 to your desktop. Please note that certain features are unavailable in the browser based version of the application.

Mobile Meet

Sync with MobileMeet®, our free mobile app, to start and join meetings from your iPhone or Android phone.

Files & Applications

Share and switch between individual files or applications to easily take notes or collaborate.

Desktop Sharing

Share your desktop, in motion, to drive meeting productivity and engagement.

Business Card / Social Media Integration

Let meeting attendees know who you are with easy to edit business card info or use your Facebook or LinkedIn account to auto-populate and maintain a consistent online presence.


Upload a prepared PowerPoint presentation for private access to notes and key speaking points.

Promote or Pass Sharing Control

Easily pass control so team members can edit documents or promote them so they can share content too.

Desktop Video

Add an additional layer of personalisation and feel like you're in the same room by sharing your webcam as an alternative to the default avatar or your uploaded image.

Boardroom Connectivity

Robust interoperability with third-party voice and video systems enabling you to bring your boardroom into the meeting via SIP or H.323 connectivity.

Subconferencing / Breakout Rooms

Create spaces for meeting VIPs, private conversations or team discussions.


Add a new level of engagement between you, participants and their peers without interrupting meeting flow.


Highlight key elements of your presentations, desktop or applications or drive participant engagement.


Conduct research or simply get input from your colleagues and meeting participants by posing a multiple choice question with full results shown in real-time.

Meeting Security

Easily accept, reject or dismiss participants or lock your meeting room for secure meetings.


Extent the reach of your meetings by recording the web and audio for easy archiving and sharing for future playback or those who missed it.

Group & Lecture Mute/Unmute

Mute an individual or your entire participant circle so that only your presentation is heard or when trying to avoid background noise interference.

Active Talker

Always know who's speaking with real time indicators.

Participant Management

Know who's in your meeting by using the recorded name replay, easy business card identification and rename save for future meeting use.

Unified Meeting 5's integration with your favourite mail client allows you to easily keep track of your meetings and conveniently store conference details for easy auto population in your invitations.

Benefits of Desktop Scheduling

  • Easily start or join meetings from your calendar by clicking on the Join-URL of the meeting invite.
  • Automatically integrate scheduling with your enterprise calendar tool when you download Unified Meeting 5.
  • Sync your meetings with MobileMeet for easy identification and the ability to start and join, on the go directly from your mobile device.
  • Easily add your audio conferencing information, including dial-in numbers, conference codes and URLs, to your emails and meeting invitations.
  1. Click the Meeting Center icon in your menu bar and select Create Meeting Invitation.
  2. In your iCal or Calendar Event, set the meeting subject, date and start time and select your invitees.
  3. Review the email template that appears in the body of the email and make any necessary additions or modifications.
  4. Send the email.

  1. From Outlook - Open an appointment time in your Outlook and set your meeting subject, date and start time and select your invitees.
  2. Click the Unified Meeting 5 icon and your meeting access information will auto populate into the body of the appointment email. From here, you can make any necessary additions or modifications.
  3. Send the email.

Key Features

  • Unify Your Brand.
  • Unify Your Meeting.
  • With optional co-branding for Unified Meeting 5, your company's message can be fully seen and heard. Now, for a one-time fee, you can customise the look, feel and advanced features of your hosted experiences; unifying all aspects of your meetings for maximum impact.
  • Display your logo and brand colors for maximum visibility.
  • Match your invite templates to your branded meeting experience and streamline your look.
  • Use a custom sub-domain to maintain the web footprint you've already established...and more.

Most Popular customisations

  • In addition to custom branding, various features and functions can be customised. Our most popular custom options are:
  • Recording and Archiving
  • Chat
  • Voice over IP
  • Social Media Integration
  • Active Directory Integration
  • Dial-In Numbers

Unified Meeting 5 is a meeting and collaboration application that puts you in control of all aspects of your meeting including scheduling, participant management and security. You have access to a simple, browser-only version, which gives you call management and security features, or an installed desktop version which gives you access to scheduling, Voice over IP, application sharing, recordings and active directory integration. Whether you are collaborating online or simply using audio to meet, Unified Meeting 5 improves your meeting experience with intuitive and powerful productivity enhancements that are available to you with a click of your mouse.

By default, Unified Meeting 5 supports meetings with up to 150 connections including moderator, presenters and participants. Please contact your sales representative if more participants are required for your meeting.

Microsoft® Windows XP SP3 / Vista / 7 / 8 and Mac OS X 10.6 (Leopard) or higher.

Unified Meeting 5 is available from https://www.westuc.com/en-us/support/intercall-unified-meeting-5-support. Additionally, when starting or joining a call in your browser, the option will appear to download Unified Meeting 5 to your computer. This enables you to start, join and schedule meetings directly from the program on your desktop.

No. You do not need an account to download and join meetings using Unified Meeting 5. However, to schedule, start and host meetings through Unified Meeting 5, an account is required.

Unified Meeting 5 is currently available in English, Simplified Chinese, Traditional Chinese, Dutch, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, and Swedish. Support for additional languages will be available in future releases.

Unified Meeting 5 supports Reservationless-Plus accounts with a Conference Code and Leader PIN or Reservationless-Plus accounts with dual passcodes (Leader Conference Code and Participant Conference Code). Certain features are only available on our IICP proprietary infrastructure. Unified Meeting 5 doesn’t support Reservationless-Express and Reservationless-Pro accounts. If you have questions or need assistance, please contact our customer service team.

Your Unified Meeting 5 login and password can be found in the welcome email or packet you received when you signed up for an account. If you need to have your welcome email resent, you can select to have it resent during installation or contact our customer service team.

Unified Meeting 5 is available for Microsoft Internet Explorer® 7 or higher, Google Chrome™ 11 or higher, Mozilla® Firefox® 10 or higher and Safari® 5.1 or higher.

Voice over Internet Protocol (VoIP) is the voice tool used to transport communication via an IP network rather than through a traditional cellular signal.

To use VoIP with Unified Meeting 5, it must be enabled for your account and Unified Meeting 5 installed on your desktop. To request this feature, please contact customer service at the number listed on your welcome email.

Due to regulatory requirements, VoIP is currently unavailable in the following countries: Algeria, Armenia, Azerbaijan, Bahrain, Belarus, China, Egypt, Estonia, Georgia, India, Iran, Iraq, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lithuania, Moldova, North Korea, Oman, Qatar, Saudi Arabia , Syria, Tajikistan, Turkey, Turkmenistan, UAE, Ukraine, Uzbekistan and Yemen.

To meet these different infrastructure requirements, the VoIP client will include a component for tunnelling. This will allow the VoIP client to try different connection methods and choose the best one for each call. It will utilise known ports that should be open in every company’s infrastructure for Internet traffic.

For Windows users: From the Unified Meeting 5 desktop icon toolbar, select Schedule Meeting. The Unified Meeting 5 scheduling plug-in will open in your Outlook mail client. Select the Unified Meeting 5 icon and your meeting information will be aggregated into an email.

For Mac users: Click Create Meeting Invitation from the Unified Meeting 5 application in the Menu bar. Unified Meeting 5 scheduling will open iCal and you will be able to create a new event with the Unified Meeting 5 information aggregated to the event.

After clicking the invite URL sent in your email invitation, you will be automatically connected to the specified meeting. If using Join Meeting from the toolbar, enter the conference code of the meeting you would like to join and select Join as a Participant. Select the right arrow and you’ll be connected to your meeting.

Unified Meeting 5 stores detailed reports from your meetings, with information on the duration of the meeting, number of participants, participant names.

To start a meeting, select Start Meeting from the Meeting Center toolbar icon or in your Conference Manager, confirm your Call Me number, dial-in number or if enabled, Voice over IP and select Start Meeting. You can also start your meeting by clicking the join URL in your meeting invite.

To start your meeting, right click the Meeting Center toolbar icon and select Start Meeting. Choose Call Me, Dial-In or if enabled, Voice over IP and select Start Meeting. Alternatively, within Conference Manager, from the welcome screen, select Start Meeting. Choose Call Me, Dial-In or if enabled, Voice over IP and select Start Meeting.

Recommended Sequence for Live, Instructor-led Unified Meeting 5 Training

1. Managing Your Unified Meeting 5 Account: in-depth details on how to schedule meetings, manage recordings, and access reports
2. Unified Meeting 5 Leader Training: learn how to start your meeting, share with your participants, and use the collaboration tools

Unified Meeting 5: Live, Instructor-led

Expert trainers lead interactive demos and provide hands-on opportunities to practice. Live, instructor-led courses are designed for those using Unified Meeting 5.

For meetings hosted in North America





8am ET - 7pm ET