Get more done, faster, and empower your workforce with online collaboration using Cisco Webex® Meetings integrated with InterCall On-Demand Reservationless-Plus® audio conferencing and VoIP.

Key Benefits

  • Interact with anyone, anywhere, anytime
  • Share applications, presentations, documents and your PC desktop in real time
  • View participants in high-quality video
  • Keep track of who’s speaking with Active Talker

Ways to Use

  • Cisco Webex® Meetings for Collaboration - Cisco Webex® Meetings for collaboration allows you take care of business more efficiently by eliminating back-and-forth email. Show documents, applications and your desktop to remote attendees in real time. Pass control to attendees so they can share their desktops or annotate yours. Switch between different sharing modes without transitions or distractions. No need to upload files to a server.
  • Cisco Webex® Meetings for Weekly Meetings - Cisco Webex® Meetings for weekly meetings enables you to work with teams across the map—all you need is Internet access. Offer a rich meeting experience with InterCall’s Reservationless-Plus® integrated audio conferencing. With Active Talker, identify who’s speaking by a flashing icon in the meeting participant panel.
  • Cisco Webex® Meetings for Sharing Projections - Cisco Webex® Meetings for sharing projections provides you the ability to maximize your resources by bringing people together without travel time and expense. Send meeting invitations and reminders using an automated phone call, text message, email from your local client or IM, including Webex Connect and other instant messengers. Give your attendees a real-time visual reference. Simulate face-to-face meetings with Multi-Point Video or Full-Screen video mode.

Control your Reservationless-Plus audio conference from within the Cisco Webex® Meetings interface.

View PowerPoint® presentations, documents or graphics without uploading the files to a server. Cisco Webex® Meetings unique Vector format allows for high resolution, multi-level zooming and annotation capabilities.

Share multiple PowerPoint presentations in a single meeting with support for animation and slide transitions.

Playback multimedia objects, including Flash and streaming video and audio, within PowerPoint presentations. Incorporate streaming multimedia from any web site into your meeting.

Show any business-critical desktop application without uploading files to a server. Present any application remotely, enhancing the effectiveness of live demos and team meetings.

Share anything on your desktop with an audience member to instantly solve customer support issues, conduct more effective live demos and streamline project meetings. Grant access to participants so they can control your desktop or application.

Gives you one-click access to the most commonly used meeting features like Presenting a Document and Sharing an Application.

Easily pass documents to participants for download during a meeting.

Allows you to solicit feedback from attendees via online survey responses.

Incorporate real-time video conferencing into your meeting from up to four desktop video cameras.

Record an entire meeting or any desktop application for later reference. You can even edit the recorded session in preparation for playback and take ownership of your content. Once saved, participants can view and listen to the archive offline.

Start meetings and effortlessly bring decision makers together with just one click.

Save meeting options and settings in a template for quick access to scheduling a meeting. You can save templates within the Quick and Advanced Scheduler to shorten the steps required to schedule your meeting.

Schedule a meeting in a few short steps with the Quick Scheduler. Choose from one of your saved meeting templates, indicate additional key meeting details and your meeting is scheduled. In situations when you need to edit certain meeting features, you can easily access the Advanced Scheduler for additional options.

Quickly walk through the steps of scheduling a meeting.

Allow attendees to view a presentation, which runs automatically or is attendee controlled, as they join the meeting.

Displays a window for attendees to take and save notes for meeting minutes.

Customize your meeting view by opening, closing and resizing PowerPanels™, including Participant, Chat, Notes, Video and Polling panels, according to the needs of your meeting.

Float your PowerPanels over your meeting screen when in Full Screen view to get access to essential meeting functions and tools. The tray also allows you to seamlessly switch between sharing modes.

Email atendees a transcript of the meeting to ensure timely follow-up on important decisions and action items.

Share Office documents in a meeting with a single click to increase the convenience of information distribution.

Streamline the scheduling process by starting and scheduling meetings directly from Microsoft Outlook.

Schedule, start, or join online meetings using Lotus Notes™.

Create appointments in major calendar applications containing meeting information using a single button

Create distribution lists and import groups directly into a Cisco Webex® Meetings account, making it easier to send meeting invitations to large or recurring groups.

Conduct your meeting with confidence. With servers strategically dispersed at facilities around the globe, the Cisco Webex® Meetings Interactive Network routes meetings through hubs that deliver reliable, secure, high-performance services. You can hold multi-unit interactive meetings without latency or interruptions from anywhere in the world.

Support for SSL encryption enables you to securely conduct interactive meetings with even the most confidential information and on-demand solutions.

Cisco Webex® Meetings is an easy and convenient way to hold a web meeting. Below are frequently asked questions about how to use and access this web conferencing solution.

Minimum requirements include:

Mac OS 10.2.x or later

Internet Explorer 5.2 or Safari 1.1 or later

JavaScript and cookies enabled for the browser

You can download the installer from the Downloads page on your Cisco Webex® Meetings, then use Outlook to schedule Cisco Webex® Meetings, invite attendees and start meetings. Attendees you invite can join the meeting from their Outlook calendars.

View PowerPoint® presentations, documents or graphics without uploading the files to a server. Cisco Webex® Meetings unique Vector format allows for high resolution, multi-level zooming and annotation capabilities.

Document Sharing uses a printer driver (the WebEx Document Loader) to create an image of your document, which is then presented for review and markup in the Meeting Manager content viewer. This image is much like a printed document or fax. That is, you cannot edit it. This image requires relatively little bandwidth and thus works well at slower connection speeds.

Application Sharing sends images of the application in real-time, allowing you to edit documents as well as show all of an application’s features, such as menus and tools. This type of sharing is much more powerful and requires more bandwidth.

Yes. To save any document or presentation in a file on your computer choose Save on the File menu. To view the saved file offline simply double-click it. The document or presentation appears in the WebEx Document Viewer, which is part of Meeting Manager.

Yes. If you share a Microsoft PowerPoint presentation, attendees can see animations and slide transitions in their content viewers. Alternatively, you can show animations and slide transitions by using Application Sharing to share your slide-authoring application then open the slides in that application.

The crosshatched pattern is the shadow of a dialog box or window that is in front of the shared application on your screen. Once you close this dialog box or window, the pattern no longer appears.

Yes. If you are remotely controlling a presenter’s application, desktop or web browser and your computer’s operating system is not the same as the presenter’s, Meeting Manager automatically maps your keyboard keys to the presenter’s keys. For details, look up “keyboard shortcuts, using to remotely control software” in the Index of the Online Help section of your meeting service web site.

Currently, MeetingCentre does not support sharing Keynote presentations in their native format due to Apple’s use of their Quartz technology. To share a Keynote presentation you can:

For presentations with animations and transitions, you can convert your presentation to the Apple QuickTime format and then use Document or Application Sharing to share it.

For presentations with animations and transitions, you can convert your presentation to the Apple QuickTime format and then use Document or Application Sharing to share it.

To import StarOffice 7 presentations, you will need:

The Solaris 8 operating system with the 108434-10, 108773-17, 109147-21, and 108435-10 (64 bit only) patches

X Server (capable of 800x600 screen resolution and 256 colors) with a window manager (for example, the OpenWindows software, CDE, or GNOME)

For accessibility support: GNOME 2.0 or later

To import StarOffice 6 presentations, you will need:

For the Solaris 8 operating system: 108434-01 and 108435-01 (64 bit) patches

For Asian language support on Solaris 8: 108773-12 patch

For the Solaris 7 operating system: 106327-08, 106300-09 (64 bit) patches

X Server (with at least 800x600, 256 colors) with a window manager (e.g. Open- Windows, CDE, GNOME, and 128 MB RAM)

Yes. Below are some helpful hints when using Firefox.

Users must have a version of the Java Runtime Environment (JRE) installed on their desktop.

On Windows, Firefox can be used with Sun's Java Runtime Environment (JRE).

It cannot be used with the Microsoft Java VM, as that can only be used with Internet Explorer. Versions of Sun's JRE older than 1.3.0_01 will not work.

It is possible to install JRE 1.4.2_01 from within Firefox, using XPInstall technology.

By far the easiest way to get Java working is to install Firefox with the Unofficial Installer, then install Java using XPInstall.

If you have already downloaded Firefox as a ZIP file, you can add the registry information that JRE 1.4.2 and later require by hand. To do this, save this registry file to your desktop, and double-click to import it. If you are asked if you want to add the information to the Windows registry, click Yes. After this is done, you can install JRE 1.4.2 if required, then restart Firefox and use Java.

If neither of the above solutions works, you can use JRE 1.4.1_05 until the issue you are having is resolved. JRE 1.4.1_05 does not require the information in the Windows registry that JRE 1.4.2 does.

The feedback page after a meeting is ended may not appear when using Firefox.

Menu background colors may be incorrect on certain Windows XP systems, rendering some menu items unreadable.

The MeetingCentre client must be manually installed for users to remotely access a computer setup for Access Anywhere. Users can manually install the meeting manager client by downloading the manual installer for Netscape Navigator on the support page.

Downloading meetings recorded over the network may not add the proper .wrf file extension to the downloaded file. Workaround: Rename the file and add .wrf to the end of the file.

Sharing a local .htm or .html file does not work. Workaround: Change your default browser to Internet Explorer or share the file using Application Sharing after loading the file in your preferred browser.

For more information, please visit http://www.mozilla.org.

In a MeetingCentre web conference, all of the attendees’ views automatically display the meeting content, even if they have different display resolutions. No matter which resolution attendees’ monitors are set to, attendees’ views automatically follow your mouse pointer. Thus, you should always keep the mouse pointer near the content under discussion. For best results, you should set your monitor to 800 x 600 pixels because this resolution is the most common. To change your monitor’s display resolution for Windows, use the Settings tab in the Display Control Panel. For Mac OS, use the Monitors Control Panel.

To speed things up, try the following:

Get the fastest connection that you can. ISPs are rapidly deploying DSL, cable modem and T1 connections. Dial-up modems can do the job but anything less than 56 K is probably too slow. Even with a 56 K modem, your actual connection speed may vary.

Try using document and presentation sharing instead of application or desktop sharing. Document and presentation sharing uses less bandwidth. Also, sharing documents or presentations that contain fewer graphics can improve performance.

Make sure you have a fast connection. It doesn't help if the attendees are all on T1 connections and you are on a slow modem connection.

Test your connection to determine what is causing the problem.

The Trace Route utility on your computer can help you to determine where problems are occurring between your computer and the WebEx server. On Windows, open a DOS prompt or a Command prompt window, then type:

tracert your_site_URL

where your_site_URL is the address for your meeting service web site (ensure that you include a space after tracert)

When running Trace Route, your computer sends packets of information across your connection to measure the amount of time it takes to for the packets to reach the meeting server. Ideally, packets should take between 1-60 ms to reach the server. If packets take between 60-100 ms to reach the server, your connection is slow and may be noticeable in a MeetingCentre web conference. Times longer than 100 ms are likely to seem unacceptably slow. If you continue to experience poor performance, consult your network administrator.

Your meeting service web site dynamically generates many of its pages, which you cannot bookmark. Please bookmark only the home page.

In email notifications, meeting times automatically appear in your time zone. You can change your time zone on the Preferences page. Although your meeting service cannot determine each attendee’s time zone and adjust it automatically for each email notification, attendees can easily view meeting times in their time zones on your meeting service web site by selecting a different time zone on the Preferences page.

Cisco Webex® Meetings Training

Free Classes for More Effective Web Conference Calls

All Cisco Webex® Meetings downloads can be accessed from your Cisco Webex® Meetings home page.

Just follow these simple steps:

1. Go to your Cisco Webex® Meetings home page (e.g. mycompany.webex.com)

2. Click on the Support tab on the left side of the page.

3. Select Downloads from the Support tab options.

4. The downloads page contains a list and description for all tools & Cisco Webex® Meetings add-ons. (Please note that participants may only download the Webex Meeting Manager)

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