Call Manager

Call Manager enhances the way you communicate by making meetings 

Convenient and easy to manage.Call Manager, InterCall's free online meeting tool for Reservationless-Plus®, is an application for your desktop available for download or to run in your browser putting you in complete control of all aspects of your meeting including scheduling, participant management and security. It turns your meeting into an integrated experience that adds impact to your message, increases conference participation and puts you in control with a click of your mouse.

Benefits of Call Manager

  • Easily start or join meetings from your calendar by clicking on the Join-URL of the meeting invite.
  • Automatically integrate scheduling with your enterprise calendar tool (Outlook for Windows, iCal/Calendar for Mac, Google Calendar and IBM Notes) when you download Call Manager.
  • Sync your meetings with MobileMeet for easy identification and the ability to start and join, on the go directly from your mobile device.
  • Easily add your audio conferencing information, including dial-in numbers, conference codes and URLs, to your emails and meeting invitations.
  • Send meeting invitations in eleven languages for global reach.
  • International dial-in number lookup for added convenience when traveling or hosting in multiple localities.

There are times when your meetings need a visual presentation to help you deliver a more powerful message.

With on-demand content sharing and desktop video, you will have more participant engagement increasing the impact of your message.

When sharing and video is needed, InterCall gives you the freedom to use these new features via Call Manager as needed. You only pay for the content sharing and desktop video features when you use them. As the call moderator, you will be required to approve access of the sharing and video features. Call Manager as a scheduling and audio management tool will continue to be a complimentary service to your Reservationless-Plus account if the on-demand features are not used during your meeting.

Contact your sales representative for more information about sharing and video with Call Manager or to discuss more cost-effective options available with Unified Meeting 5.

Files & Applications

Share and switch between individual files or applications to easily take notes or collaborate

Desktop Sharing

Share your desktop, in motion, to drive meeting productivity and engagement.

Presentations

Upload a prepared PowerPoint presentation for private access to notes and key speaking points.

Desktop Video

Add an additional layer of personalization and feel like you're in the same room by sharing your webcam as an alternative to the default avatar or your uploaded image.

Scheduling

Easily add audio and web conference information to emails and meeting invitations sent to Mac or Windows.

Voice Over IP

Connect to your meetings with Voice over IP for international access, cost savings and flexibility.

Quick Invite

Dial out to a missing participant or send an instant invite on the fly.

Meeting Control

Maintain total meeting control with in app features—mute, unmute, rename, disconnect all or individual participants and much more.

Meeting Security

Easily accept, reject or dismiss participants or lock your meeting room for secure meetings.

Business Cards/Social Media Integration

Let meeting attendees know who you are with easy to edit bio info or sign in with Facebook or LinkedIn to maintain a consistent online presence.

Scheduling for Others

Assist peers or supervisors by saving their account information for easy scheduling.

Chat

Add a level of communicating between you, participants and their peers with the in-meeting chat feature.

Sub-Conferencing/Break-Out Rooms

Create spaces for private conversations for small group work or sidebar discussions and keep track of your break-out rooms by viewing and sorting participants in each room.

Recording

Extent the reach of your meetings by recording and archiving it for sharing or future playback.

Browser Meetings

Start and meetings in your favorite browser for constant accessibility or when unable to download Call Manager.

MobileMeet

Sync with MobileMeet™, our free mobile app for Call Manager, to start and join the same meeting from your iPhone or Android phone with access to the same features and functions as Call Manager.

Call Manager's integration with Outlook® for Windows®, iCal/Calendar for Mac®, Google® Calendar and IBM® Notes allows you to easily keep track of your meetings and conveniently store conference details for easy auto-population in your invitations

  1. To schedule a meeting, click the Meeting Center menu bar icon and select Create Meeting Invitation. 
  2. To customize the language of your meeting invitation, click the down arrow below the Call Manager icon and make your selection. The meeting information will populate in this language.
  3. This will launch your calendar and auto-populate your calendar event entry with all the details you and your participants will need to join your meeting. Additional content can be added to the body of the email to customize your message.
  1. After downloading and adding the Google Gadget to your calendar, enter your Reservationless-Plus conference code into the Web Login field. 
  2. Check Remember Me to save your web login. Please note: This field value is stored with your calendar and not on your computer. Therefore, if you were to open up your Google Calendar on another computer, it will still display your saved field value. Clear All will remove the saved field value.
  3. Click Create Event to open the Google Create Event window. The description field will contain the customizable invitation text for Call Manager.
  4. Add guests to be invited to your meeting and clickSave.
  1. Open an appointment time in your Outlook calendar and click the Call Manager icon. The meeting access information will appear in the body of the appointment. 
  2. To customize the language of your meeting invitation, click the down arrow below the Call Manager icon and make your selection. The meeting information will populate in this language.
  3. Your calendar meeting invite will be automatically populated with meeting access links for you and your participants and additional content can be added to the body of the email to customize your message.
  1. Open an appointment time in your IBM Notes and click the Call manager icon.
  2. Your calendar meeting invite will be automatically populated with meeting access links and dial-in information for you and your participants. Additional content can be added to the body of the email to customize your message.

Benefits of Desktop Scheduling

  • Easily start or join meetings from your calendar by clicking on the Join-URL of the meeting invite.
  • Automatically integrate scheduling with your enterprise calendar tool (Outlook for Windows, iCal/Calendar for Mac, Google Calendar and IBM Notes) when you download Call Manager.
  • Sync your meetings with MobileMeet for easy identification and the ability to start and join, on the go directly from your mobile device.
  • Easily add your audio conferencing information, including dial-in numbers, conference codes and URLs, to your emails and meeting invitations.
  • Send meeting invitations in eleven languages for global reach.
  • International dial-in number lookup for added convenience when traveling or hosting in multiple localities.

Your brand is your message and now the message is crystal clear.With optional Co-Branding for Call Manager, you have the opportunity to customise the look and feel of meeting experiences. Now, for a one-time fee, your company's message can be fully seen and heard.

Key Features

  • Display your logo and brand colours for maximum visibility.
  • Customise your meeting templates to tell the story your meetings will continue.
  • Customise your meeting URLs to match the web footprint you've already established...and more.
  • In addition to custom branding, various features and functions can be customized. Our most popular custom options are: 
  • Recording and Archiving
  • Chat
  • Voice over IP
  • Social Media Integration
  • Active Directory integration

Instructor Led Training

Need more extensive training to guide you through set-up, configuration and recommended usage?

Register

Free Self-Paced Training

Interested in learning about Call Manager, InterCall's free online meeting tool for Reservationless-Plus®? View a 20-minute training recording entitled "InterCall Call Manager Support Training" and experience our virtual classroom for yourself!

View Training

How to Get Started with Call Manager

Call Manager is an intuitive dashboard that allows you to manage your audio conference calls from your desktop or mobile device.

Video

How to Schedule a Meeting with Call Manager

Call Manager's scheduling plugin allows you to easily keep track of your meetings and conveniently store meeting details to add to your meeting invitations.

Video

Start or Join a Meeting with Call Manager

With Call Manager, starting and joining meetings is as easy as a few clicks of the mouse.

Video

Control your Conference Calls with Call Manager

Call Manager takes the hassle out of traditional dial pad meeting controls by placing a full array of features right on your desktop

Video

Security and Moderator Controls of Call Manager

Call Manager allows you to control the security and participants of your meetings like never before.

Video

Breakout Rooms and Advanced Security with Call Manager

Call Manager allows you to utilize "Breakout Rooms" in order to divide your meeting participants into groups for more detailed conversations.

Video

No. You do not need a Reservationless-Plus account to download and join meetings using Call Manager. However, to schedule, start and host meetings through Call Manager, an InterCall Reservationless-Plus account is required.

Non-desktop meetings scheduled with Call Manager are handled by MobileMeet, our state of the art mobile application that enables you to access and manage Reservationless-Plus audio meetings from your iPhone or Android smartphone. Please visit www.mobilemeet.com for more information.

When scheduling a meeting, you can add invitees from your active directory or manually by typing their email address. When logged into Call Manager, leaders can invite additional participant by clicking Quick Invite in the toolbar.

No. Participants can have an audio only or an audio and web connection. Participants have the option to join via audio only by dialing in from a landline or cellular telephone. Smartphone users can also download our MobileMeet app. Please visit http://www.mobilemeet.com/ for more information. Participants wanting to join via the Call Manager web interface can also do so by clicking on the invitation link.

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